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Shipping Policy

Shipping is to a Commercial Business, staffed during business hours, with offload capabilities or to the freight terminal (call for nearest terminal location). A Residential Business, Farm, School, Church, Construction Site etc. is not considered business delivery by the freight carriers.

We offer shipping to a freight terminal or commercial business address with a loading dock and the ability to unload the item (example - Forklift, Tractor with loader, Skid Steer) from the Tractor Trailer Truck. We also offer residential delivery which costs a little more than commercial and may require longer delivery times. The timing of residential deliveries are controlled by the trucking company.  They schedule several deliveries to an area to maximize their loads, which may require more time to reach their minimum truck capacity. 

Be sure to choose a Lift Gate Truck delivery if you do not have a way to unload your implement (example - Forklift, Tractor with loader, Skid Steer).  We are not responsible for delivery delays and errors caused by choices made at checkout that are incorrect.  Please read carefully and please call 336-960-0102 if you have questions or do not understand anything pertaining to shipping.

We have several options for freight terminals in each state where you can pick up your order. Contact us to find out where your local terminal is: (336)960-0102.
A shipping phone number is required by our carrier so that they can contact you if they have questions or so they may call prior to delivery if you have asked that they do. You are required to sign for delivery, so be aware that you need to be available at the time of delivery.  
 

What is considered a Business Address?

  • The definition of a "Business" to a freight carrier is: Listed in the local phone book, Posted business hours, staffed during regular business hours, and off load capabilities (in a timely manner). 

  • Unfortunately, a Farm is not considered a business to a freight carrier. There is a residential charge for them to go to a farm, church, school, construction site or other limited delivery area. 

  • Freight carriers do not offer free calls (prior delivery notification), although they may call ahead at times. Lift gate service is not included, but is available at extra cost. 

    Commercial establishments not open to the walk-in public during normal business hours, i.e. municipalities, government, etc.

  • A home business is not considered a business unless it meets the previous requirements.

 

Need Residential Delivery to your Home?

  • Residential Delivery is available to your home and is an additional charge if you have the means to unload your items from the Transfer Truck. 

  • Lift gate service is available to off load your purchases from the Transfer Truck for an additional $50-$75 if you do not have the means to unload it. If you ship to a terminal, they will load it onto your truck or trailer for no extra charge. 
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